Hotel Insights Blog

Your go-to blog for hotel strategy and insights

8 Ways to Get More Google Reviews from Your Customers
8 Ways to Get More Google Reviews from Your Customers

As seen in a previous article on NPS (Net Promoter Score), it's very important to pay particular attention to what your visitors

What's a good NPS (Net Promoter Score) in the the hospitality industry?
What's a good NPS (Net Promoter Score) in the the hospitality industry?

In the hotel industry, your customer's experience is a priority. It's what governs your reputation, whether on sites like Booking